Our Service

Award-winning UK service from trusted field experts, here to support you every step of the way.

Our Service

Award-winning UK service from trusted field experts, here to support you every step of the way.

A Robotics Solution Optimised For Your Business

Whether you are processing hundreds or thousands of orders a day, wish to pick 100% from a robotic grid or a certain percentage straight from high bay racking, we can deliver an efficient, cost-effective solution that accommodates these requirements.

To determine these needs, our team of experts will come and scope your business operations on-the-ground, before going through a bespoke three-part consultancy. Once the data has been carefully analysed and it has been determined how many robots/pods your business requires, our team will be able to deliver an accurate expected ROI for your solution.

Post Go-Live Support & Maintenance As Standard

As standard, all OrderWise Warehouse Robotics solutions come with a 1-year limited onsite parts and labour guarantee. This means that should any issues occur, our UK based team will be notified and alerted of the incident straight away.

  • Minimised downtime
    If an error occurs, an engineer will come out on site to perform any necessary repairs to get your robots back up and running as quickly as possible
  • Spare robots on-hand
    Engineers can replace robots on your grid while necessary repair work or part replacement is carried out
  • Optimised performance
    Each robot receives an annual service to ensure it is always operating at the highest level
  • Expert software support
    An in-house team of 200+ experts available on hand whenever you need them

Testimonials For Our Service

With over 1,500 companies across the UK & Ireland already using our services, you can be sure that you are investing in a proven and trusted supplier. 

 

“We find the system exceptional! It runs our complete operation, from taking orders, warehouse logistics, manufacturing, placing orders, accounts, sales and much more. OrderWise has been a massive win for us.

 – Guy Perry

google rating

 

“After 4 years of using OrderWise our data is now in good shape, better data opens up a world of automation and management reporting. The support at Orderwise is well resourced and responsive.

 – Ian Shay

google rating

 

 

 

 

 

Post Go Live Support Summary

Spare robots delivered to you on site when you need them to ensure no downtime

Rent robots on a monthly basis to maximise fulfilment capacity in peak periods  

Field-based maintenance engineers to help sustain your robots

Robot performance continuously monitored and annual service date tracked by OrderWise

Services conducted in quiet periods to avoid disruption to your daily operations

All robots come with a parts and labour warranty to help give you complete peace of mind

Benefits Of Partnering With OWR

With over £2 Million invested each year into ongoing research, innovation, development and testing of the robots, you can ensure your investment into our robotic solution is fully future-proofed.

  • A new version of our software is released every single month 
  • Continuous investment into research, innovation and development
  • UK based team at arms reach when you need them
  • In-house support team of over 200+ experts available on hand when you need them
  • Annual service and maintenance 

Benefits Of Partnering With OWR

With over £2 Million invested each year into ongoing research, innovation, development and testing of the robots, you can ensure your investment into our robotic solution is fully future-proofed.

  • A new version of our software is released every single month 
  • Continuous investment into research, innovation and development
  • UK based team at arms reach when you need them
  • In-house support team of over 200+ experts available on hand when you need them
  • Annual service and maintenance 

Wise Software (UK) Ltd
Newton Court
Saxilby Enterprise Park
Skellingthorpe Road
Saxilby, Lincoln LN1 2LR

OUR AWARDS

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Registered in England: Company Reg. No. 04633298  -  VAT No. GB 809 0996 01

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Sign up for our latest news.

OUR AWARDS

CONTACT US

Wise Software (UK) Ltd
Newton Court
Saxilby Enterprise Park
Skellingthorpe Road
Saxilby, Lincoln LN1 2LR

Tel: 01522 704083
Email: enquiries@owrobotics.co.uk

Tel: 01522 704083
Email: enquiries@owrobotics.co.uk

Registered in England: Company Reg. No. 04633298  -  VAT No. GB 809 0996 01