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Our Service

A Robotics Solution Optimised For Your Business

At OrderWise Warehouse Robotics, we ensure that each solution we deliver is configured based on the unique requirements of the end user company.

So, whether you are processing hundreds or thousands of orders a day, wish to pick 100% from a robotic grid or a certain percentage straight from high bay racking, we can deliver an efficient, cost-effective solution that accommodates these requirements.

To determine these needs, our team of experts will come and scope your business operations on-the-ground, before going through a bespoke three-part consultancy. Once the data has been carefully analysed and it has been determined how many robots/pods your business requires, our team will be able to deliver an accurate expected ROI for your solution.

Contact us to request a consultation for an OWR solution to suit your business.

Solution Scoping

Visit Premises

Our Head of Warehouse Robotics and his team of experts will visit your premises to experience how you will work and scope your physical warehouse site. They will assess daily processes and record the necessary measurements for analysis.

Analyse Data

Following this visit, recorded data will be carefully analysed to determine how many robots and pods will be required. Along with this, our team will run operational simulations to gain an estimated figure in terms of cost-savings going forward.

Quotation

Once all of this information has been calculated and analysed, we will send you a detailed quotation. This will include prices for both outright purchase as well as robot hire, allowing you to determine which will be right for your business.

Demo Centre

If you wish, you can also visit our purpose-built Robot Demonstration Centre. Here, you will be able to see first-hand our robots in action in a live warehouse environment and the efficiencies your business will be able to achieve.

Post Go Live Support & Maintenance As Standard

As standard, all OrderWise Warehouse Robotics solutions come with a 3-year limited onsite parts and labour guarantee. This means that should any issues occur, our UK based team will be notified and alerted of the incident straight away.

If required, an engineer will then come out onsite to perform any necessary repairs to get your robots back up and running as quickly as possible. All our engineers will also travel with a spare robot, allowing this to be operational on the grid while any necessary repair work or part replacement is carried out.

To help keep them in top condition, each robot will also receive an annual service. Carried out by our expert engineers, this regular service will enable our team to quickly spot any underlying issues and prevent them before they arise.

Should you require any assistance or have any questions regarding your solution, you will also have our in-house team of over 200+ OrderWise experts on hand when you need them.

Post Go Live Support Summary

Spare robots delivered to you on site when you need them to ensure no down time

Rent robots on a monthly basis to maximise fulfilment capacity in peak periods  

Field based maintenance engineers to help sustain your robots

Robot performance continuously monitored and annual service date tracked by OrderWise

Services conducted in quiet periods to avoid disruption to your daily operations

All robots come with a parts and labour warranty to help give you complete peace of mind

Spare robots delivered to you on site when you need them to ensure no down time

Rent robots on a monthly basis to maximise fulfilment capacity in peak periods  

Field based maintenance engineers to help sustain your robots

Robot performance continuously monitored and annual service date tracked by OrderWise

Services conducted in quiet periods to avoid disruption to your daily operations

All robots come with a parts and labour warranty to help give you complete peace of mind